SFlix is committed to providing our customers with high-quality digital products and a positive purchasing experience. We understand that purchasing digital products can be different from purchasing physical products, and we want to make sure that you have a clear understanding of our refund policy.

Refund Policy Overview

We offer a 24-hour refund policy for all digital products purchased through our website. This means that you can request a full refund within 24 hours of the date of purchase, no questions asked.

The following conditions must be met for a refund to be processed:

The product must be a digital product purchased through our website.
The request for a refund must be made within 24 hours of the date of purchase.
The product must not have been downloaded or used (for example, you have not imported it into your design software or used it to create a finished product).

Products Not Eligible for Refund

The following products are not eligible for refunds: Designs that have been downloaded or used Products purchased through third-party platforms or resellers

Requesting a Refund

To request a refund, please contact us at and include your order number and reason for requesting a refund. We will promptly review your request and process the refund if it meets the eligibility criteria.

Refund Processing

Refunds will be processed within 10 business days of receiving your request. The refund will be credited to the original payment method used for the purchase.

Additional Considerations

We reserve the right to refuse a refund if we believe that the request is fraudulent or abusive. We may also require additional information or documentation to process a refund, such as proof of purchase or a detailed explanation of the reason for the refund request.

Our Commitment to You

We strive to provide our customers with the best possible experience, and we are committed to fair and transparent refund policies. If you have any questions or concerns about our refund policy, please do not hesitate to contact us.

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